Kartina Rosli, CEO Of Tin Communications, On Why Marketing Strategy Must Come First For Every Campaign

Over the past five years at Tin Communications, we've helped businesses run social media campaigns, design websites, manage ad spending, and churn out content. However, experience has taught us that no matter how good the execution is, most campaigns fall flat without a clear marketing strategy.

We’ve seen companies pour thousands of dollars into Facebook and Google ads, hire content creators, and post daily on social media without a clear blueprint. The result? Low engagement, cold leads, and plenty of frustration. 

That’s why we made a pivotal shift by partnering with AAR & Company to offer our clients not just execution but also clarity. With strategy at the core, our campaigns now speak to the right people at the right time with the right message.

But what does that actually look like in practice? Let’s take a closer look.

Take the case of an inspection company we recently worked with. They had zero digital presence, no blog articles, no social media pages, and no keywords optimised for SEO. Their corporate profile was outdated and didn’t define their unique positioning in a competitive industry.

We rolled up our sleeves and did these:

  1. Revised their corporate profile to reflect their strengths and MOM-approved services. 

  2. Refined their vision and mission to align with client expectations. 

  3. Created a keyword strategy to help their blogs and content rank on searches. 

  4. Built a content plan for LinkedIn and other platforms to reach safety and compliance teams

Another example? A client in the early intervention education industry had spent thousands on ads, but the leads were cold, and conversions were low. Why? Because they hadn’t established trust, credibility, or a clear emotional connection with their audience.

So, we flipped the approach.

We guided the founder to become the face of the brand, developing thought leadership blogs rooted in her real-life experience on LinkedIn. We increased their PR visibility, positioning their work through impactful narratives in the media. Then, we rolled out strategic, emotive social media campaigns that didn’t just talk about what they do but spoke directly to the hopes, fears, and aspirations of the parents they serve.

With both clients, the turning point came when we pressed pause on execution and went back to strategy. We asked:

  • Who is your ideal customer?

  • What specific problems are they facing?

  • What kind of content are they looking for?

  • Where do they spend time online?

  • What small but meaningful steps can you take to start connecting with them?

Most importantly, we explored alternative marketing approaches that didn’t rely solely on ads, such as strategic partnerships, authority-building through content, email marketing, and customer education. It’s also worth saying that clients play a crucial role in this process. As marketing strategists, we guide and shape the narrative, but the raw insights come from the clients themselves, their goals, their challenges, and their expertise.

What’s the point of telling a great story if it’s not aligned with the strategy behind your brand? This is where many businesses get it wrong. They jump into storytelling without clarity. But storytelling without a strategy is just noise and a strategy without storytelling is cold and forgettable.

Once we’ve built your marketing blueprint, your who, what, where, and why, we don’t just push content. We tell stories. Stories that reflect your values.Stories that show how your work creates real impact. Stories that connect, not just convert. Whether it's a blog post, a social media caption, a video script, or a PR angle, every touchpoint becomes a chance to build emotional relevance and establish trust. And that’s what turns casual browsers into loyal customers.

In both cases above, the key was strategy before action. The most powerful strategies are never created in isolation. They are co-created with the client’s insight, industry knowledge, and passion, paired with our strategic planning, storytelling, and content expertise.

Marketing strategy isn’t a nice-to-have, but it’s the heart of your campaign. It gives your marketing meaning, structure, and direction. So, before you hit ‘Boost Post’ or launch another ad campaign, ask yourself: Do I have a blueprint, or am I just reacting?

Having the right marketing partner by your side saves you time, money, and the headache of guesswork. That’s exactly where our partnership with AAR & Company comes in, blending long-term strategic clarity with tactical execution that tells a story and drives results.

At Tin Communications, we don’t just “do marketing”—we measure it. With a dedicated KPI dashboard that tracks every campaign effort, from blog performance and PR pick-ups to ad conversions and engagement spikes, this real-time data helps our clients see exactly what’s working (and what needs to change).

This level of visibility empowers brands to make smarter, faster decisions based on insights, not guesswork. No more flying blind. No more vanity metrics. Just meaningful progress tied to strategic goals. When you combine a strong marketing strategy, compelling storytelling, and measurable performance, the real transformation happens. 

Ready to get intentional with your marketing?